Shipping policy
Last updated: November 3, 2026
Made-to-order Auriani jewelry
Every Auriani piece is made to order with the details you choose. Allow an estimated 3–6 business days for production after your order and personalization details are confirmed, followed by the transit time below. Business days exclude weekends and public holidays. Production and delivery are separate stages.
Where we ship, rates and delivery estimates
We ship to the United States and Canada.
| Destination | Standard shipping | Estimated transit after production |
|---|---|---|
| United States | Free | 2–6 business days |
| Canada | From US$4.90 per order | 6–10 business days |
Express shipping is available at checkout for both destinations; its service, price and estimate are shown there for your address. The available services and the final amount are always shown at checkout before you pay. Other destinations are currently unavailable. Prices are in US dollars; checkout may display a converted amount in your selected currency.
Delivery dates are estimates, not guarantees. Customs, holidays, carrier disruptions and remote locations may add time. For orders to Canada, duties and import taxes are not included unless checkout expressly states otherwise. Express shipping shortens transit, not production.
Personalization and address checks
Please check your name spelling, font, birth month where applicable, metal, chain and delivery address before ordering. Contact Auriani promptly if you need a correction or an item for a particular date. Changes may not be possible after production or dispatch has started.
Tracking and separate parcels
We send tracking information when your order ships. A created label does not necessarily mean the carrier has received the parcel; tracking updates after the first carrier scan. Orders may arrive in separate parcels. Contact us with your order number if tracking stops updating or your parcel appears missing.
Existing orders
Orders already placed keep the shipping terms displayed when the order was placed. Refer to your order confirmation or contact us for its production and delivery estimate.
Delays or order issues
If we cannot ship within the promised period, we will inform you of the revised estimate and your options, including cancellation and a refund where required. For damaged, defective or incorrect pieces, see our refund policy. Your mandatory consumer rights are unaffected.