The thoughtful details

Contact

A little help with your personal detail.

Have a question about choosing a necklace, spelling a name or finding the right fit? Use the form below to contact Auriani.

About an order

Include your order number and the email address used at checkout so we can find the right details. If you need to correct a name or delivery address, contact us as soon as possible. A change can only be confirmed before production begins.

For a product issue, describe what happened. We will let you know if photographs or other details are needed. Please do not send a return parcel before receiving instructions.

Never send payment card details or identity documents through this form.

Before choosing, you may find the answer in our personalization guide or care and size guide.

Contact form

Order reference is optional. Please do not include payment-card details in your message.

Tell us the occasion and the detail you have in mind. We can help you compare designs, chain lengths and box options.